Return Policy
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We provide garden and patio furniture repair services in the United States from our location in New Haven, Connecticut. Because our work is performed on your existing outdoor furniture pieces, traditional product returns do not apply. This policy explains how we handle satisfaction and service issues for our repair clients across the United States.
Our business is based at 80 Kendall St, New Haven, CT 06512, United States. We offer patio furniture repair, garden furniture repair, wood refinishing, metal and wicker restoration, and cushion replacement to customers in the U.S. This return and satisfaction policy applies to all garden and patio furniture repair work performed for clients in Connecticut and nationwide.
Satisfaction
We stand behind our garden and patio furniture repair work. If you are not satisfied with the result, contact us within a reasonable time after completion. We will work with you to address concerns, which may include touch-ups or corrective work where appropriate. This applies to all clients in the United States.
Cancellations
If you need to cancel or reschedule an appointment for garden or patio furniture repair in the United States, please notify us as soon as possible. Cancellation terms may be outlined in your quote or service agreement. We serve clients across the U.S. from New Haven, Connecticut, and will work with you to reschedule outdoor furniture repair as needed.
Deposits and Payments
Payment terms are agreed before work begins on your garden or patio furniture repair. Deposits, if any, are non-refundable once materials have been ordered or work has started, unless we are unable to perform the service.
| Scenario | Policy |
|---|---|
| Before work starts | Deposit may be refundable if no materials ordered |
| After work started | Refund only if we cannot complete the agreed service |
| Dissatisfaction with result | We will attempt touch-up or corrective work as appropriate |
Contact
For return or satisfaction issues with your garden or patio furniture repair in the United States, use the contact details on our contact page. We are located at 80 Kendall St, New Haven, CT 06512, United States. Our team serves the U.S. for patio furniture repair, garden furniture repair, wood refinishing, metal and wicker restoration, and cushion replacement from our base in New Haven, Connecticut.
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